We are ICHX Tech Pte Ltd (referred to as the “Exchange”, “we”, “us” or “our”) and we are committed to protecting our stakeholders’ and customers’ personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and other applicable data protection laws.
“Personal data” means any data about an individual who can be identified from that data, as more specifically defined under the PDPA and other applicable data protection laws.
Information that we collect from you
We collect, use, store and transfer different kinds of personal data about or relating to you, including but not limited to the following:
How we collect information from you
We collect personal data from or relating to you in various ways, including but not limited to the following:
Purposes for the Collection, Use and Disclosure of Personal Data
Generally, the Exchange collects, uses and/or discloses personal data, and you consent to such collection, use and/or disclosure by the Exchange, for the following purposes:
engaged by the issuers on our platform, in order for such parties to continue providing their services from time to time, including but not limited to the processing of such personal data for the purposes of record keeping, compliance, regulatory, legal, audit, tax, analysis of their business and providing token holders with regular statements of account as well as other notices; and/or
Third Party Data
Where you disclose personal data of other individuals to us, you warrant that such individuals have consented to us collecting, using and/or disclosing such personal data for:
It is in our legitimate interests to process personal data to selectively contact you and/or send you information about our products, services, activities and/or events that may be relevant to you (“Marketing Communications”).
To the extent that our processing of your personal data for Marketing Communications is subject to the European General Data Protection Regulation, you have the right to object to such processing by us. Please email firstname.lastname@example.org if you wish to exercise this right.
You may opt-out of receiving Marketing Communications by using the unsubscribe link contained in the email communications or by contacting us at email@example.com.
Retention of personal data
We retain personal data about or relating to you for as long as is necessary for the purposes for which such personal data was collected (including the purposes stated in section entitled “Purposes for the Collection, Use and Disclosure of Personal Data” above), and take reasonable measures to destroy any personal data that is no longer necessary to meet those purposes.
All personal data is kept confidential and we take all reasonable measures to protect it from unauthorized or accidental access, processing or loss, by implementing appropriate physical, electronic and supervisory controls.
How you can control your information
If you do not want us to contact you via electronic messaging – You may select the “unsubscribe” option in all our electronic communications with you. We also comply with the Singapore Spam Control Act.
If you want to be removed from our customer database – You may email us at firstname.lastname@example.org.
If you believe we have inaccurate information about you and you want to correct such data – You may email us at email@example.com.
If you wish to know what personal data we have on you in connection with your relationship with us and how your personal data has been used – You may email us at firstname.lastname@example.org.
It is important to note that we use personal data to provide you with the products and services you wish to use. We also comply with various regulatory requirements in doing so, including the requirements for customer due diligence. Withdrawal of consent for the Exchange to collect, use or disclose personal data means that we may need to stop these activities. The absence of certain key personal data, including but not limited to your name, address, email and/or telephone contacts, personal identification numbers or banking information, may cause us to be unable to continue providing the relevant products and services to you.
Your rights regarding your personal data
To the extent that our processing of your personal data is subject to the European General Data Protection Regulation, you may have the following rights:
If you wish to exercise these rights, or have any questions about these rights, you may email us at email@example.com or write to us at:
We have designated Mr Barry Koh as our Data Protection Officer.